In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 2025 - 09:00 EDT
Scheduled - We will be doing a second day of fiber work to assist with a service provider. No outage is planned, but may occur due to line work.

"All Internet/Hosted Service Customers South of SCCRESA campus (Marysville, MI) MAY be impacted during this period, but not expected. "

Work will be occurring at the following location:
-Palms Rd/Palms Elem.


We appreciate your patience during this windows of service. For questions or concerns, please contact the SCCRESA IT Helpdesk.

Sep 18, 2025 09:00-14:00 EDT

About This Site

To report an issue, submit IT Helpdesk tickets via:
Self-Serve: http://helpdesk.sccresa.org
Email: helpdesk@sccresa.org
Phone: 810-455-1006

General Announcement Operational
Network Circuits Under Maintenance
90 days ago
100.0 % uptime
Today
Palms Rd/Broadbridge Rd - Ira Demarc Under Maintenance
Palms Rd (Marine City HWY - Broadbridge Rd) Under Maintenance
King Road (St. Clair Hwy - Marine City Hwy) Under Maintenance
RESA DC -> West Circuit -> Southfield DC Operational
RESA DC -> South Circuit -> Southfield DC Under Maintenance
RESA-Circuit-0153 (Mansfield and Stone St to Mansfield and St. Clair St) Operational
90 days ago
100.0 % uptime
Today
RESA-Circuit-0133 (Emmett/Oatman Rd to Oatman Rd/Brockway Rd) Operational
90 days ago
100.0 % uptime
Today
Phone Service Operational
Cisco Operational
Mitel Operational
ShoreTel Operational
TelNet WW - PRI ? Operational
TelNet WW - SIP ? Operational
RESA Data Center Service Under Maintenance
RESA Hosted Servers Under Maintenance
RESA Firewall Service Operational
GlobalProtect VPN Operational
Palo Alto Operational
RESA Internet Service Under Maintenance
Algonac Hub Site - 1 GB Internet Service Under Maintenance
Algonac Hub Site - 10 GB Internet Service Under Maintenance
Capac Hub Site - 1 GB Internet Service Operational
Capac Hub Site - 10 GB Internet Service Operational
Marine City Hub Site - 1 GB Internet Service Under Maintenance
Marine City Hub Site - 10 GB Internet Service Under Maintenance
Marysville Hub Site - 1 GB Internet Service Under Maintenance
Marysville Hub Site - 10 GB Internet Service Under Maintenance
Memphis Hub Site - 1 GB Internet Service Operational
Memphis Hub Site - 10 GB Internet Service Operational
Port Huron Hub Site - 1 GB Internet Service Operational
Port Huron Hub Site - 10 GB Internet Service Operational
Port Huron Northern Hub Site - 1 GB Internet Service Operational
Port Huron Northern Hub Site - 10 GB Internet Service Operational
RESA Hub Site - 1 GB Internet Service Under Maintenance
RESA Hub Site - 10 GB Internet Service Under Maintenance
SC4 Hub Site - 1 GB Internet Service Operational
SC4 Hub Site - 10 GB Internet Service Operational
St. Clair Hub Site - 1 GB Internet Service Under Maintenance
St. Clair Hub Site - 10 GB Internet Service Under Maintenance
Yale Hub Site - 1 GB Internet Service Operational
Yale Hub Site - 10 GB Internet Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Fiber pole transfer - The Culinary Institute of Michigan(Baker Collage) Sep 26, 2025 12:00-16:00 EDT

Fiber pole transfer - The Culinary Institute of Michigan(Baker Collage)
Location: South side of Mansfield St. from Stone St. to St. Clair St.

Date & Time: Friday, September 26th, 2025 from approx.. 12:00PM to 4:00PM

Purpose
The SCCRESA IT Helpdesk will be conducting essential maintenance to move existing fiber from old DTE poles to new ones recently installed. Due to the proximity to secondary power lines this work needs to be done during daylight hours. Baker Collage, The Culinary Institute of Michigan(Baker Collage) location will be the only customer impacted by this work.

Service Impact
All internet-dependent and layer 2 services will be unavailable during this maintenance window.

Affected Locations:
The Culinary Institute of Michigan(Baker Collage)

Preparation
Please plan accordingly for this service interruption and ensure any critical operations are completed before the maintenance window begins.

We appreciate your patience as we work to improve our network infrastructure. For questions or concerns, please contact the SCCRESA IT Helpdesk.

Posted on Sep 11, 2025 - 13:26 EDT
Sep 18, 2025

Unresolved incident: SCCRESA Maintenance - EMERGENCY FIBER MAINTENANCE(Second Day)- Service Disruption Possible/Not Expected.

Sep 17, 2025
Completed - The scheduled maintenance has been completed.
Sep 17, 17:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 10:00 EDT
Scheduled - We will be doing fiber work to assist with a service provider. No outage is planned, but may occur due to line work.

"All Internet/Hosted Service Customers South of SCCRESA campus (Marysville, MI) MAY be impacted during this period, but not expected. "

Work will be occurring separately at the following locations:
-King Rd/Recor Rd
-Palms RD/Broadbridge Rd

We appreciate your patience during this windows of service. For questions or concerns, please contact the SCCRESA IT Helpdesk.

Sep 17, 09:25 EDT
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 12:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 12:54 EDT
Scheduled - test 2
Sep 11, 12:53 EDT
Completed - The scheduled maintenance has been completed.
Sep 11, 12:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 12:45 EDT
Scheduled - Test message
Sep 11, 12:44 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.